Purchasing for parties - We aim to try to deliver as many of the orders on the night, to eliminate wait times and shipping costs. 

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Shipping

Discreet And Recyclable Postage Bags

Standard Tracked New Zealand 2-5 business days - Other options available Rural or Signature Required

Australia is typically 8-10 business days. If you choose shipping with non-signature, we are not responsible for any lost or stolen items. However all New Zealand items will be tracked to see where they are and when they are delivered. All Items are shipped from Tauranga New Zealand.

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Shipping During Covid-19 Levels

We will be processing and shipping as normal with courier. There may be some delays with the courier during lock down, but they seem to be doing a great job delivering on time. 

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Terms And Conditions

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Cancelation

If you want to cancel an order it must be done before shipment, any canceled order's incurs a 30% admin fee.

 

​Returns

Changed your mind? Not happy with the results? Is the product unsuitable or not as expected?

Due to health and safety reasons we are unable to accept returns on any adult product for change of mind or dissatisfaction.​

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Faulty

If a product is faulty, the item comes with a 90 day guarantee period. 

Please double check the on/off switch, batteries are working or the item is fully charged, before contacting us.​ If you believe it to be faulty, It is up to the buyer to pay for return shipping. It will be sent back to manufacturer for investigation. We do not issue refunds but a replacement of the same model or similar will be issued. The item will be disposed of after investigation.

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